gabaje's Privacy Policy

1.1 Registration and identity information

When creating an account, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — only persons aged 21+ may register)
• Valid mobile number (Bangladeshi)
• Email address
• Password (stored in encrypted form)

1.2 Financial and payment information

During deposits and withdrawals, we collect:

• bKash, Nagad, Rocket, or bank account number
• Transaction amount and time
• Payment method type
• Transaction reference ID

Important: We never store full bank card numbers or PIN codes.

1.3 Technical and device information

When you use our site, the following is collected automatically:

• IP address and device type
• Browser name and version
• Operating system
• Cookie and session data
• Page view history and click patterns
• Session start and end times

1.4 Gameplay and activity information

To improve your gabaje experience, we record:

• Bet history and amounts
• Win and loss records
• Favourite games and game categories
• Bonus and promotion usage history
• VIP programme progress

2.1 Service operation and improvement

• Creating, verifying, and managing accounts
• Processing financial transactions (deposits and withdrawals)
• Providing customer support
• Resolving technical issues on the platform
• Developing new features and services

2.2 Security and fraud prevention

• Detecting unauthorised access to accounts
• Preventing fraud and suspicious activity
• Age verification (confirming 21+)
• Preventing the use of multiple accounts
• Anti-money laundering verification (KYC/AML)

2.3 Personalised experience

• Game recommendations based on your preferences
• Displaying relevant bonuses and offers
• Determining VIP status and providing benefits
• Remembering interface language and preferences

2.4 Communication and notifications

• Sending important account-related notifications
• Transaction confirmation messages
• Promotional messages (subject to your consent)
• Responsible gaming advice

Essential Cookies

These cookies are essential for the basic functioning of the website. Without them, login, maintaining a session, or secure payment is not possible. These cookies cannot be disabled.

Functional Cookies

These cookies are used to remember your language preference, game settings, and other personalised settings. Disabling them may mean some features are unavailable.

Analytics Cookies

These cookies are used to understand which sections of the website are used most. This information helps us improve the quality of our service. The data collected is anonymous.

4.1 Payment providers

Necessary information is shared with the relevant payment service provider to process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. These third parties follow their own privacy policies.

4.2 Game providers

Gameplay data may be shared with game providers including Pragmatic Play, JILI, PG Soft, and Spribe. This is necessary to ensure correct game outcomes and for technical support.

4.3 Legal obligations

gabaje may be required to disclose information in response to a court order, a lawful request from a government authority, or a legal obligation. In such cases, only the information legally required will be provided.

4.4 Technology service providers

Reliable third-party support is used for server hosting, cybersecurity, data analytics, and customer service management. These partners are contractually bound to comply with our privacy policy.

6.1 Right to access

You have the right to know what information we hold about you. If you request it via live chat or email, we will provide you with that information.

6.2 Right to rectification

If your account contains incorrect or outdated information, you can correct it. You can update most information yourself from your account settings. For changes related to identity documents, please contact the support team.

6.3 Right to erasure

In certain circumstances you may request that your personal information be deleted. However, some information may be retained for a specified period due to financial regulatory obligations, ongoing disputes, or legal requirements.

6.4 Right to opt out of promotional communications

You may request to opt out of promotional messages or advertising at any time. Notification preferences can be changed from your account settings. However, important service-related notifications cannot be turned off.

gabaje retains your information only for as long as necessary. The retention periods for different types of information are as follows:

• Account information: For the duration the account is active and at least 5 years after closure (financial regulatory requirement)
• Transaction history: At least 5 years from the date of the transaction
• Gameplay data: Up to 2 years after account closure
• Technical logs: Generally up to 12 months
• Cookie data: Session cookies are deleted when the browser is closed; persistent cookies for a maximum of 12 months

In the case of legal disputes, investigations, or regulatory requirements, information may be retained beyond the periods stated above.

gabaje provides services only to persons aged 21 or older. We do not knowingly collect information from any person under the age of 21.

Date of birth is verified during the registration process. If a person registers using a false age and this is subsequently brought to our attention, the relevant account will be closed immediately and that person's information will be deleted.

If you become aware that someone under the age of 21 is using our platform, please notify our support team immediately.

gabaje reserves the right to update this Privacy Policy when necessary. If significant changes are made to the Policy, we will notify you in the following ways:

• A clear notice will be displayed on the website
• A notification will be sent by email to registered users
• The "Last Updated" date at the top of this page will be changed

If you continue using gabaje after any changes, you will be considered to have agreed to the updated policy. Therefore, it is advised that you visit this page regularly.